Words of Praise
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Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Daniel Blanchette
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I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Billy Martin
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Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.
Michelle West
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Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Bryce Hogan
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Oh my!!!! Just as Eric had described, your team and you are awesome. Thank you!!!!!
Kelli Firner
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The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.
Deaun Horner
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I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.
Kent Stuckey
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Tasha made a complicated loan process very simple and went above and beyond to get me into my home. She kept me constantly informed on the progress, and was very timely and responsive. With something as important and difficult to navigate as a home loan, I wouldn’t depend on or trust anyone else to look out for my best interests. Tasha’s experience and honesty is irreplaceable. I think sometimes as borrowers we forget how much effort goes into the process behind the scenes. I’m very grateful, and will definitely refer some business to Tasha to show my appreciation.
Shawn Kinkaid
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Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.
Brian McAuliff
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Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.
Best wishes to you and your team!
Josh Boeker