Words of Praise
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I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Billy Martin
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Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Jacquelyn Green
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Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
Heather Funck
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She’s a great loan officer—extremely helpful and frequently available.
Tuan Nguyen
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Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.
Tiffany and Joshua Hinman
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Tasha and her team went above and beyond.
Sarah Gelinas
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I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home. Best customer service we’ve ever had. Mike was awesome. He went above and beyond what was expected. I used to work in mortgage lending for 10 years and I know how much work it all entails. Mike worked so hard to get me approved. Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan. Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.
Gaylee Aipperspach
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Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Daniel Blanchette
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My husband and I are self employed, and getting a mortgage can be challenging. Will King was great to work with and got our mortgage completed quickly and easily.
Laura Olson-Oxley
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Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Bryce Hogan