Words of Praise
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Professional and efficient. Very easy to work with. Answered all questions in a timely manner.
John Hawkins
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Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Daniel Blanchette
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Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.
Brian McAuliff
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I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Billy Martin
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Great experience with all of the staff members! Great follow-up.
Sean Haley
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Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Jacquelyn Green
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Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Bryce Hogan
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Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
Modigwa Mohamed
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She’s a great loan officer—extremely helpful and frequently available.
Tuan Nguyen
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I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.
Kent Stuckey