Oh my!!!! Just as Eric had described, your team and you are awesome. Thank you!!!!!
I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Tasha made a complicated loan process very simple and went above and beyond to get me into my home. She kept me constantly informed on the progress, and was very timely and responsive. With something as important and difficult to navigate as a home loan, I wouldn’t depend on or trust anyone else to look out for my best interests. Tasha’s experience and honesty is irreplaceable. I think sometimes as borrowers we forget how much effort goes into the process behind the scenes. I’m very grateful, and will definitely refer some business to Tasha to show my appreciation.
Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.
Tasha and her team went above and beyond.
Awesome service! Tasha is the best! Tasha was efficient, wonderful and competent, I would use her again in a heartbeat.
Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.
Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.