Words of Praise

• I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.

  Billy Martin

• Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.

  Geron Smith

• Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.

  Heather Funck

• Tasha and her team went above and beyond.

  Sarah Gelinas

• Great experience with all of the staff members! Great follow-up.

  Sean Haley

• Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.

  Michelle West

• I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.

  Kent Stuckey

• Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.

  Best wishes to you and your team!

  Josh Boeker

• She’s a great loan officer—extremely helpful and frequently available.

  Tuan Nguyen

• Tasha went above and beyond to help me get into my first house. She was very honest, which I really appreciated. Such a nice person.

  Jackie Green