The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.
I was very pleased with the help I received through the buying process and the help getting the house I wanted. Thank you!
Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.
Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.
I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Great at explaining everything to us as new home owners and worked on a very short timeline for us.
Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.