I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Tasha and her team went above and beyond.
My husband and I are self employed, and getting a mortgage can be challenging. Will King was great to work with and got our mortgage completed quickly and easily.
Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.
Great at explaining everything to us as new home owners and worked on a very short timeline for us.
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.
Awesome service! Tasha is the best! Tasha was efficient, wonderful and competent, I would use her again in a heartbeat.