I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Tasha and her team went above and beyond.
She’s a great loan officer—extremely helpful and frequently available.
Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
Great staff, very helpful and knowledgable. I love Tasha!
Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Tasha made a complicated loan process very simple and went above and beyond to get me into my home. She kept me constantly informed on the progress, and was very timely and responsive. With something as important and difficult to navigate as a home loan, I wouldn’t depend on or trust anyone else to look out for my best interests. Tasha’s experience and honesty is irreplaceable. I think sometimes as borrowers we forget how much effort goes into the process behind the scenes. I’m very grateful, and will definitely refer some business to Tasha to show my appreciation.
Great at explaining everything to us as new home owners and worked on a very short timeline for us.