Great experience with all of the staff members! Great follow-up.
My husband and I are self employed, and getting a mortgage can be challenging. Will King was great to work with and got our mortgage completed quickly and easily.
She’s a great loan officer—extremely helpful and frequently available.
Tasha was very helpful during the whole process.
I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.
I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home. Best customer service we’ve ever had. Mike was awesome. He went above and beyond what was expected. I used to work in mortgage lending for 10 years and I know how much work it all entails. Mike worked so hard to get me approved. Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan. Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.
Tasha and her team went above and beyond.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.