I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home. Best customer service we’ve ever had. Mike was awesome. He went above and beyond what was expected. I used to work in mortgage lending for 10 years and I know how much work it all entails. Mike worked so hard to get me approved. Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan. Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.
Great experience with all of the staff members! Great follow-up.
I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.
Awesome service! Tasha is the best! Tasha was efficient, wonderful and competent, I would use her again in a heartbeat.
Oh my!!!! Just as Eric had described, your team and you are awesome. Thank you!!!!!
Professional and efficient. Very easy to work with. Answered all questions in a timely manner.
Great staff, very helpful and knowledgable. I love Tasha!
Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.
Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.