Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.
Best wishes to you and your team!
Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.
I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home. Best customer service we’ve ever had. Mike was awesome. He went above and beyond what was expected. I used to work in mortgage lending for 10 years and I know how much work it all entails. Mike worked so hard to get me approved. Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan. Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.
Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.
She’s a great loan officer—extremely helpful and frequently available.