Words of Praise

• Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.

  Michelle West

• I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home.  Best customer service we’ve ever had. Mike was awesome.  He went above and beyond what was expected.  I used to work in mortgage lending for 10 years and I know how much work it all entails.  Mike worked so hard to get me approved.  Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan.  Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.

  Gaylee Aipperspach

• Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.

  Brian McAuliff

• Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.

  Modigwa Mohamed

• Wonderful people to work with. They work very hard to get things done.

  Carol Haynes

• Professional and efficient. Very easy to work with. Answered all questions in a timely manner.

  John Hawkins

• Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.

  Ashlea Nafziger

• Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.

  Tiffany and Joshua Hinman

• Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!

  Jacquelyn Green

• I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.

  Billy Martin