Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.
Tasha and her team went above and beyond.
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
She’s a great loan officer—extremely helpful and frequently available.
Tasha was very helpful during the whole process.
Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.
Tasha went above and beyond to help me get into my first house. She was very honest, which I really appreciated. Such a nice person.
I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home. Best customer service we’ve ever had. Mike was awesome. He went above and beyond what was expected. I used to work in mortgage lending for 10 years and I know how much work it all entails. Mike worked so hard to get me approved. Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan. Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.