Tasha made a complicated loan process very simple and went above and beyond to get me into my home. She kept me constantly informed on the progress, and was very timely and responsive. With something as important and difficult to navigate as a home loan, I wouldn’t depend on or trust anyone else to look out for my best interests. Tasha’s experience and honesty is irreplaceable. I think sometimes as borrowers we forget how much effort goes into the process behind the scenes. I’m very grateful, and will definitely refer some business to Tasha to show my appreciation.
Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.
Best wishes to you and your team!
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
Great staff, very helpful and knowledgable. I love Tasha!
I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.
The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.
Tasha and Mike were very easy to work with. No surprises, always up front. Awesome Team!
Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.