Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.
I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.
Awesome job as always!
Professional and efficient. Very easy to work with. Answered all questions in a timely manner.
Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.
She’s a great loan officer—extremely helpful and frequently available.
Awesome service! Tasha is the best! Tasha was efficient, wonderful and competent, I would use her again in a heartbeat.
Great experience with all of the staff members! Great follow-up.
I was very pleased with the help I received through the buying process and the help getting the house I wanted. Thank you!