Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.
Tasha and Mike were very easy to work with. No surprises, always up front. Awesome Team!
Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.
Awesome service! Tasha is the best! Tasha was efficient, wonderful and competent, I would use her again in a heartbeat.
Great experience with all of the staff members! Great follow-up.
Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.
Best wishes to you and your team!
Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.
Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.
Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.