Words of Praise

• I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.

  Billy Martin

• Tasha really did her research on our situation, especially my husband’s self-employment, before we even started the loan process. She was very diligent throughout the process.

  Heather Funck

• Great at explaining everything to us as new home owners and worked on a very short timeline for us.

  Amy Bird

• Awesome job as always!

  Eric Locke, Realty Executives

• Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.

  Best wishes to you and your team!

  Josh Boeker

• Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.

  Bryce Hogan

• My husband and I are self employed, and getting a mortgage can be challenging. Will King was great to work with and got our mortgage completed quickly and easily.

  Laura Olson-Oxley

• Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.

  Tiffany and Joshua Hinman

• Wonderful people to work with. They work very hard to get things done.

  Carol Haynes

• Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.

  Modigwa Mohamed