Words of Praise

• The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.

  Deaun Horner

• Oh my!!!! Just as Eric had described, your team and you are awesome. Thank you!!!!!

  Kelli Firner

• Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.

  Best wishes to you and your team!

  Josh Boeker

• Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.

  Ashlea Nafziger

• Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.

  Daniel Blanchette

• I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.

  Billy Martin

• Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!

  Jacquelyn Green

• Tasha was very helpful during the whole process.

  Jennifer Nicks

• Professional and efficient. Very easy to work with. Answered all questions in a timely manner.

  John Hawkins

• Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.

  Brian McAuliff