Words of Praise

• Great experience with all of the staff members! Great follow-up.

  Sean Haley

• Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.

  Michelle West

• Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.

  Best wishes to you and your team!

  Josh Boeker

• I was very pleased with the help I received through the buying process and the help getting the house I wanted. Thank you!

  Brandon Moon

• Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.

  Modigwa Mohamed

• Tasha went above and beyond what she needed to. We had some issues with the loan and she worked very hard to figure out a solution. She paid for two appraisals when we needed extra ones done. She kept us informed and was always available.

  Brian McAuliff

• Overall great experience. Everything went smoothly without a hiccup. Really enjoyed working with our loan originator Kelsi. She was wonderful by making things a lot less complicated. Kelsi was absolutely amazing. She was very easy to talk to and explained everything in a way that we could understand. She was very quick to respond to our emails and just overall made us feel very comfortable throughout the entire process. Had it not been for kelsi I probably wouldn’t own my own home my wife and I owe it all to her. I would and have recommended Kelsi to several people.

  Tiffany and Joshua Hinman

• I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home.  Best customer service we’ve ever had. Mike was awesome.  He went above and beyond what was expected.  I used to work in mortgage lending for 10 years and I know how much work it all entails.  Mike worked so hard to get me approved.  Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan.  Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.

  Gaylee Aipperspach

• Tasha was very helpful during the whole process.

  Jennifer Nicks

• The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.

  Deaun Horner