Words of Praise

• I thought that your representative, Tasha Brackeen, and the front office person, Michael Brackeen, were both outstanding. We certainly had some issues we had to work through, like every deal of this type. However, they did everything will unbelievable professionalism and friendliness. We greatly appreciated their willingness to go the extra mile and do so with a smile.

  Billy Martin

• Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.

  Bryce Hogan

• Tasha and Mike were very easy to work with. No surprises,  always up front. Awesome Team!

  Michael Brooks

• I love that Tasha has her underwriter there in her office. It made things run smoothly through to closing. The underwriter, Mike, was in contact with my parents several times during the process, explaining the documentation he needed. He was great to work with.

  Kent Stuckey

• Over all, we were satisfied with the outcome. Tasha worked really hard for over come some difficult situations on my behalf. It was comforting to know I had someone on my side to help make this happen.

  Michelle West

• Great staff, very helpful and knowledgable. I love Tasha!

  Cameron Driskill

• She’s a great loan officer—extremely helpful and frequently available.

  Tuan Nguyen

• The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.

  Deaun Horner

• I am thrilled with our home & I know we would not be here now had it not been for Mike Purkey helping us through everything. We got an awesome rate & closed in 30 days which is amazing. We had the best experience & I highly recommend Mike Purkey & Primary Residential Mortgage to anyone looking to buy or refinance their home.  Best customer service we’ve ever had. Mike was awesome.  He went above and beyond what was expected.  I used to work in mortgage lending for 10 years and I know how much work it all entails.  Mike worked so hard to get me approved.  Then when I found the house I wanted he was able to help me close in 30 days on an FHA loan.  Even the realtors involved were so impressed with how quickly and easily Mike made this for everyone. In my opinion, he is one of the best loan originators I have ever met.

  Gaylee Aipperspach

• Tasha and Mike both made a great effort to help me. The communication was excellent and Tasha’s knowledge is outstanding.

  Geron Smith