Great customer service! Kelsi never made me feel like I was just a number to her, she was there for everything needed! Kelsi was absolutely amazing to work with!
Tasha is outstanding in her ability to do her job with excellence. She handled our refinance with speed and professionalism. She is one of a kind in her field.
My husband and I are self employed, and getting a mortgage can be challenging. Will King was great to work with and got our mortgage completed quickly and easily.
Tasha and Mike were very knowledgable and so great to work with during the entire process. Very easy to get along with and work with. I always felt like she was going to do all she could for me as a customer.
I was very pleased with the help I received through the buying process and the help getting the house I wanted. Thank you!
Kelsi Smith – I have already told multiple family members and friends about her. Some have already used her. She also did the loan on my first house and was great. She is very fast and always available.
The staff took the time to explain every step of the home buying process. Tasha was very helpful and took her time explaining the home buying process.
Tasha and Mike were very easy to work with. No surprises, always up front. Awesome Team!
Exceptional knowledge about critical aspects of credit, best customer service ever experienced on home loan process.
Hey Kelsi, I just wanted to take a moment to thank you for all the time and hard work you and your team did on setting up my loan. You did a really great job of not only making the process painless but super fast as well. Without your help I’m fairly certain that my purchase would not have went so smoothly. I have been in the house for a few weeks now and absolutely love it! I never realized how fulfilling home ownership is. Its great to come home and pull into your own driveway knowing that this is not only your home, but a sound investment as well. I truly hope to have the pleasure of doing business with you again. I will most definitely be recommending you to anyone I know that is looking for a home loan in this area. The amount of professionalism and great communication you provided were priceless. Please pass this letter along to your branch managers, They need to know what a great asset you are to Primary Residential Mortgage.
Best wishes to you and your team!